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E-Commerce Profitability: Online Merchandising Using Microsoft® Office FrontPage® 2003
E-Commerce Profitability: Online Merchandising Using Microsoft® Office FrontPage® 2003 Training
| Aanbieder | Twice IT Training |
| Kosten | €375,00 |
Overzicht
Building a profitable e-commerce site takes more than design and technology. For an e-commerce site to succeed, it has to merchandise products effectively. Microsoft® Office FrontPage® 2003 features make building a site accessible to millions; yet for managers, marketers, and e-commerce entrepreneurs with a vested interest in achieving and optimizing sustainable profitability, organizing and displaying products and product information to appeal to customers and lead directly to a purchase decision is a deep challenge. This course, formerly course number 4010, leads students with intermediate-to-advanced FrontPage skills through a way of thinking about online merchandising—how to present products effectively online and boost sales. The primary goal is to introduce best practices that will enable the students to improve sales, lower costs, and build better customer relationships, which alladd up to better Web site profitability. At Course Completion After completing this course, students will be able to: *Identify correlations between both the company’s business goals for the site and the goals a customer has when visiting the site. *Organize the site’s navigation to present a product mix that addresses both the company’s business goals and the customer’s goals. *Layout product pages that give the customer the information needed to lead directly to a purchase decision. *Plan and prioritize content areas on product pages to boost sales by offering appropriate cross-link (selling related items), upwelling (selling higher-priced items), and product support. *Analyze traffic and sales data and synthesize to improve the customer experience and focus on revenue-producing results.
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This course is designed for managers, marketers, and entrepreneurs, particularly in Course content, prices, bandsman- size to mid-size businesses, which have a vested interest in achieving and availability, is subject to improving sustainable profitability. This audience uses FrontPage to sell products change without notice. online directly or through the affiliates model and is either building a site or seeking to optimize an existing one.Benodigde kennis
Before attending this course, students must have: Experience as a manager, marketer, entrepreneur, or other business professional charged with building or maintaining an e-commerce Web site that sells products. Working familiarity with FrontPage and other Microsoft Office applications (particularly Microsoft Word and Excel®). Experience in FrontPage creating a basic Website; including opening an existing page and inserting text, creating a bulleted or numbered list, adding an image, and posting a page. Experience in Word creating documents and experience in Excel creating formulas. InschrijvenBeschrijving
Module 1: Identifying Company Goals and Customer Goals This module helps you identify correlations between your site's business goals and the visiting customer’s goals. The ability to use these corelationsto drivedecision-making as you plan or modify the site will translate into measure able bottom-line results. Topics and Activities *The Online Merchandising Challenge *What Are Goals, Tasks, and Features? *Discussion: E-Commerce Goals Two Points of View Demonstration: Correlating Goals and Tasks *Exercise: Identifying Correlations for an E-Commerce Site *Discussion: Basing Decisions on Specified Goals Module 2: Presenting the E-Commerce Product Mix This module will teach you how to organize an e-commerce site's structure and navigation in line with the mutual goals of the customer and your company. Topics and Activities *Planning from the Ground Up *Putting the Gods Outing the Open *Exercise: Creating Store” Aisles” *Discussion: How Will Customers Achieve Tasks? *Demonstration: Labeling and Creating Pages Module 3: Creating Product Pages That Sel This module presents specifictechniques to help move thecustomer toward making a purchase decision. The module wilalso help you identify and leverage opportunities for cros-seling, upseling, and product support. Course Outline E-Commerce Profitability: Online Merchandising Using MicrosoftOficeFrontPage2003 *Giving Customers What They Want *Templates Benefit Everyone *Discussion: Information That Enables Purchase Decisions *Giving Customers More of What They Want *Demonstration: Viewing a Page Template *Exercise 1:Creatinga Product Page Template *Exercise 2:Maximizing Sales Opportunities *Discussion: Looking at Possible Solutions Module 4: Focusing on Revenue-Producing Results This module addresses how to analyze traffic and sales data to improve a customer's experience and in crease sales. *Topics and Activities *Methods of Measuring E-Commerce Success *Exercise 1: Measuring Traffic with FrontPage *Exercise 2: Calculatingthe Conversion Rate *Visit Value and Feature Investment Breakeven *Basing Modifications on Business Value *Discussion: E-commerce in the Real World