Overzicht
Bestemd voor
CRM 2011-gebruikers in het sales gebied.
Benodigde kennis
Goede kennis en vaardigheden in het gebruik van Microsoft CRM 4.0 of CRM 2011 is gewenst.Programma
Module 1 - Working with Customer and Activity Records. Module 2 - Working with Opportunity Records. Module 3 - Configuring the Product Catalog. Module 4 - Sales Order Processing. Module 5 - Metrics and Goals. Module 6 - Advanced Find and ... Volledig programmaKeurmerken
InschrijvenBeschrijving
Doel
De cursus (level 200) beoogt deelnemers een overzicht te bieden in de sales aspecten van Microsoft Dynamics CRM 2011.
Programma
- Module 1 - Working with Customer and Activity Records.
- Module 2 - Working with Opportunity Records.
- Module 3 - Configuring the Product Catalog.
- Module 4 - Sales Order Processing.
- Module 5 - Metrics and Goals.
- Module 6 - Advanced Find and Reports.
- Module 7 - Working with Charts and Dashboards.
- Module 8 - Using the Outlook Client for Sales.