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This five day course is designed to provide professionals who work in complex network environments with the skills that they need to maintain their networks and to diagnose and resolve network problems quickly and effectively. The course will provide information about troubleshooting and maintaining particular technologies, as well as procedural and organizational aspects of the troubleshooting and maintenance process. A large part of the training will consist of practicing these skills and reinforcing the concepts by putting them to use in a controlled environment. At the end of the course,delegates will have increased their skill level and developed a set of best practices based on their own experiences and those of other delegates that they can then take back into their own organizations.

Doelgroep

This course is intended for Network professionals who want to increase their skills at maintaining and troubleshooting complex Cisco IP networks. This course is required for those looking to achieve the Cisco CCNP Certification.

Voorkennis

Attendees should meet the following prerequisites:

• Valid CCNA
• ROUTE - Implementing Cisco IP Routing
• SWITCH - Implementing Cisco Switched Networks

Practical experience in installing, operating and maintaining Cisco routers & switches in an enterprise environment is recommended.

Planning Maintenance for Complex Networks

• Applying Maintenance Methodologies
• Common Maintenance Processes and Procedures
• Network Maintenance Tools, Applications, and Resources

Planning Troubleshooting Processes for Complex Enterprise Networks

• Lab 2-1 Debrief
• Applying Troubleshooting Methodologies
• Planning and Implementing Troubleshooting Procedures
• Integrating Troubleshooting into the Network Maintenance Process

Maintenance and Troubleshooting Tools and Applications

• Assembling a Basic Diagnostic Toolkit Using Cisco IOS Software
• Using Specialized Maintenance and Troubleshooting Tools
• Lab 3-1 Debrief

Maintaining and Troubleshooting Campus Switching Based Solutions

• Troubleshooting VLANs
• Troubleshooting Spanning Tree
• Lab 4-1 Debrief
• Troubleshooting Switched Virtual Interfaces and Inter-VLAN Routing
• Troubleshooting First Hop Redundancy Protocols(FHRPs)
• Lab 4-2 Debrief
• Troubleshooting Performance Problems on Switches
• Preview of E-Learning on Campus Switching Technologies

Maintaining and Troubleshooting Routing Based Solutions

• Troubleshooting Network Layer Connectivity
• Troubleshooting EIGRP
• Lab 5-1 Debrief
• Troubleshooting OSPF
• Troubleshooting Route Redistribution
• Lab 5-2 Debrief
• Troubleshooting BGP
• Lab 5-3 Debrief
• Troubleshooting Performance Problems on Routers
• Lab 5-4 Debrief
• Preview E-Learning on Additional Routing Technologies

Maintaining and Troubleshooting Network Security Solutions

• Troubleshooting Security Features
• Lab 6-1 Debrief
• Security Features Review
• Lab 6-2 Debrief
• Preview of E-Learning products on Additional Security Troubleshooting

Maintaining and Troubleshooting Integrated, Complex Enterprise Networks

• Troubleshooting Complex Environments
• Lab 7-1 Debrief

Labs

• Lab 1-1: Lab Access
• Lab 2-1: Introduction to Troubleshooting
• Lab 3-1: Assembling Maintenance and Troubleshooting Tools
• Lab 4-1: Layer 2 Connectivity and Spanning Tree
• Lab 4-2: Layer 3 Switching and First-Hop Redundancy
• Lab 5-1: Layer 3 Connectivity and EIGRP
• Lab 5-2: OSPF and Route Redistribution
• Lab 5-3: Border Gateway Protocol (BGP)
• Lab 5-4: Router Performance
• Lab 6-1: Introduction to Network Security
• Lab 6-2: Cisco IOS Security Features
• Lab 7-1: Troubleshooting Complex Environments