Module 1: Product Overview Business Productivity Online Suite (BPOS) is a key component in a line of software as a service offerings from Microsoft. Microsoft’s online strategy is to provide essential business software and services on a subscription basis. Companies gain a predictable, stable cost structure along with reliability and availability they could not otherwise afford. o Background on Software as a Service and “Cloud Computing” o Nature and Purpose of BPOS o Estimating Costs, Calculating Return on Investment o Working with a Partner Module 2: Administration Once you have successfully subscribed to Microsoft’s Business Productivity Online Suite, whether on a free trial or the real thing, someone in your company needs to perform a small number of basic administrative duties. These duties fall into two categories: “Day One” activities that are typically done once and only periodically reviewed, and on-going tasks that occur more regularly. If you prefer, you have the option of delegating administrative duties to a Microsoft Partner. o Subscribing to BPOS o “Day One” Administrative Duties o Setup Accelerator o Online Services Sign-In Utility o User Management o Technical Support o Subscription Expiration o Over of Service Configuration o The User’s Experience Module 3: Exchange Online Exchange Online offers “access from anywhere” to corporate e-mail, contacts, tasks, calendars and conference room scheduling, based on the features and functions of Microsoft’s Exchange Server. o Basic Operations o Administration o Migration o Coexistence Module 4: Office Communicator Office Communicator is a corporate instant messaging utility that also provides presence awareness and the ability to use one-on-one audio and video. If you don’t think instant messaging has a place in your company you’re wasting time and missing out on some important efficiency features. o The Importance of Presence Awareness o Use of Instant Messaging instead of Phone or E-mail o Administration o Client Operations Module 5: Office Live Meeting Live Meeting is a hosted web conferencing service that enables communication and collaboration with anyone, anywhere, at any time. Meetings can be scheduled in advance with careful control over attendance or opened to a general audience. With optional live audio and video and the capability to display any document or application screen, Live Meeting helps users minimize travel costs and related disruptions and streamline communications with colleagues, customers, and other audiences. o Potential Uses for Live Meeting o Running a Meeting o Administration o Live Meeting Scheduling and Configuration Module 6: SharePoint Online SharePoint Online is all about connecting people so they can search, create, collaborate, and share information. SharePoint is arguably the most important and exciting part of the Business Productivity Online Suite in terms of creating value and making your workforce more efficient and effective. The other components of BPOS focus on a single user and rely on the user keeping track of information and performing self organization tasks. SharePoint brings all users together where they can contribute to a larger body of information. o Product Overview o Administration o Creating Site Collections and Sites o Working with Lists and Libraries Module 7: SharePoint Workflows Workflows help encourage the use of best practices and automate or at least streamline repetitive activities that involve documents, tasks or other list items in SharePoint. Unique among other features of Business Productivity Online Suite which rely on users actively doing something to reach out and communicate, SharePoint workflows can take an active role and initiate communication, make routing decisions, and more. Workflows can be based on formal company policy, informal processing rules or even just the capture the decision-making process used by more experienced employees. o Workflow Overview o Survey of Actions and Conditions o Getting Started with SharePoint Designer o Advanced Workflows Module 8: Putting it All Together The goal of this course is to create a vision of your organization using Business Productivity Online Suite to become more connected, more efficient and more effective. This final module summarizes key features and benefits of BPOS in terms of how they help meet these goals. o Implementation and Administration o Communication o Collaboration o Efficiency