Module 1: Introduction to MOF introduces you to the business and IT trends that Created the Ned for MOF. After completing this module, you will be able to describe the major challenges now facing IT operations, and the MOF approach to service management. Module 2: Building on ITIL provides as hurt introduction to Information Technology Infrastructure Library(ITIL)and a high-level overview of how MOF builds on ITIL to apply it to the Microsoft technologies and their specific business context. After completing this module, you will be able to explain what ITIL is and describe how MOF builds on ITIL. Module 3: MOF Process Model presents the MOF Process Model. It provides an overview of the Process Model quadrants, their associated operations management reviews (OMRs), and service management functions (SMFs). After completing this module, you will be able to explain the basics of the MOF Process Model, its four quadrants, and the mission of service for each quadrant. Module 4: MOF Team Model provides an overview of the MOF Team Model. It describes the principles of a successful team and presents the seven team role clusters and their goals for success. This module also discuses the need for strong communication in a team. After completing this module, you will be able to explain the MOF Team Model and the mission, key responsibilities, and needed staff competencies for each role cluster. Module 5: MOF Risk Management Discipline introduces the MOF Risk Management Discipline and explains how and why risk management has been embedded in MOF. After completing this module, you will be able to explain what the MOF Risk Management Discipline is and why it was implemented, as well as describe how the MOF Risk Management Discipline is applied to operations. Module 6: Course Summary reviews the key learning from the course, and provides next steps and resource locations for learning more about MOF.