Administering Cisco Unified Communications Manager v6.0 Training
| Aanbieder | Twice IT Training |
| Kosten | €1.395,00 |
Overzicht
This course focuses on using Cisco CallManager/Communications Manager and other IP telephony components that are connected in LANs and WANs.
Upon completion of this training course, delegates will be able to select, connect, and configure the various Cisco IP telephony devices, and perform adds, moves, and changes to these devices and users.
Bestemd voor
This training event is primarily of benefit to Individuals who are responsible for day-to-day administration of Cisco CallManager, notably adds, moves, changes and some basic troubleshooting skills that are required for Cisco CallManager use. The course will also be of benefit to individuals who are responsible for the administration of a Cisco IP telephony solution.
Benodigde kennis
No formal prerequisites exist for the ACCM course. However delegates should have a working knowledge of computer software, and Microsoft Windows operating system navigation the ability to understand concepts of voice and computer system operation and a basic understanding of IP.
Beschrijving
Introducing Cisco IP Phones
- Cisco IP Phone Overview
- IP Phone Startup Process
- Cisco CallManager Functions
Connecting End-User Devices
- Connecting an IP Phone
- Buttons and Hardware
- Getting Help on a IP Phone
- Device Information
- Modifying DHCP Settings
- Configuring IP Settings
- Configuring VLAN Settings
- Configuring TFTP Options
- Configuring Port
- Call Statistics Screen
- Vital Statistics
- End-User Training Aids
Configuring Cisco Unified Call Manager toSupport Class of Service
- Use of Partitions and Calling Search Spaces
- Use of Translation Patterns
Navigating Cisco CallManager
- Navigation
- Multilevel Administration Access
- Cisco CallManager Administration Menus
- Manual IP Phone and Directory Number Configuration
- Configuring IP Phone Auto registration
- Adding Users and Customizing User Options
- User Logon and Device Selection
- Call Forward
- Speed Dials
- Cisco IP Phone Services Subscription
- Personal Address Book and Fast Dials
- Message Waiting Lamp Policy
- Personalizing Device and Web Page Locale
Configuring User Features
Using BAT
- Introducing the Bulk Administration Tool
Remote Monitoring, and Troubleshooting
- Monitoring the Cisco IP Phone Remotely
- Troubleshooting the Cisco IP Phone
Labs
- Configuring Cisco Unified CallManager to Support Cisco IP Phones
- Configuring SIP Endpoints
- Using Cisco Unified Call Manager BAT
- Configuring Hunt groups and Call Coverage
- Implementing Calling Privileges and Restrictions
- Configuring User Features